Service Agreement

Our journey begins with a comprehensive discovery session to understand your brand vision and objectives. During this phase, we will:

Schedule a one-hour consultation to discuss your goals, target audience, and design preferences

Review your current branding materials and identify areas for improvement

Provide initial recommendations and outline potential solutions

Present our process timeline and investment options

Upon agreement to proceed, the following steps are taken:

50% initial deposit of the total project investment to secure your spot in our calendar

Signing of our comprehensive service agreement

Completion of our detailed brand questionnaire

Creation of project timeline with key milestones

Our iterative design process includes:

Initial concept presentation within 10 business days

Two rounds of revisions included in base package

30% payment due upon concept approval

Additional revision rounds available at pre-agreed rates

Upon completion and final 20% payment, you receive:

Complete brand guide with usage instructions

All source files in multiple formats (AI, EPS, PDF, PNG, JPG)

Social media kit with properly sized assets

Brand strategy documentation

Our ongoing maintenance package includes:

Monthly design support hours (up to 5 hours)

Brand consistency monitoring

Social media graphics and templates

Priority support response within 24 hours

Important terms of our agreement:

Monthly maintenance fee of $997 billed on the 1st of each month

30-day notice required for maintenance plan cancellation

Unlimited revisions during maintenance period for covered services

All intellectual property rights transfer upon final payment